Terms of Service
Please read these terms carefully before using our services
Last Updated: December 16, 2025
1. Agreement to Terms
By accessing and using the Nubin Enterprise website and services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, please do not use our services.
2. Use of Services
Eligibility
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.
Permitted Use
You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use our services in any way that violates any applicable laws or regulations
- Engage in any conduct that restricts or inhibits anyone's use of our services
- Attempt to interfere with the proper functioning of our website
- Use our services to transmit any harmful or malicious code
- Impersonate or attempt to impersonate Nubin Enterprise or its employees
3. Products and Services
Product Descriptions
We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, images, or other content are accurate, complete, reliable, current, or error-free.
Pricing
All prices are subject to change without notice. We reserve the right to modify or discontinue products without notice. Prices quoted via WhatsApp or other communication channels will be honored for a reasonable period as communicated at the time of quotation.
Availability
All products are subject to availability. We reserve the right to limit quantities or refuse service to anyone at our sole discretion.
4. Orders and Payment
Order Placement
Orders are typically placed through WhatsApp communication. By placing an order, you make an offer to purchase products subject to these Terms. We reserve the right to accept or decline any order.
Payment Terms
Payment methods accepted include:
- Cash on Delivery (COD)
- Mobile Banking (bKash, Nagad, Rocket)
- Bank Transfer
Full payment must be received before order fulfillment unless otherwise agreed in writing.
5. Delivery
Delivery Areas
We deliver across Bangladesh. Delivery times vary depending on location and product availability. Estimated delivery times are provided as guidance only and are not guaranteed.
Delivery Charges
Delivery charges will be communicated at the time of order placement and may vary based on location and order value.
Risk of Loss
All products purchased from Nubin Enterprise are shipped pursuant to a shipment contract. The risk of loss and title for such items pass to you upon delivery to the carrier.
6. Returns and Refunds
Defective Products
If you receive a defective or damaged product, please contact us within 7 days of delivery. We will arrange for a replacement or refund after verification of the defect.
Return Conditions
To be eligible for a return, products must:
- Be reported within 7 days of delivery
- Be unused and in original condition
- Be in original packaging
- Have proof of purchase
Non-Returnable Items
Custom or personalized products cannot be returned unless defective. We reserve the right to refuse returns that do not meet our return conditions.
7. Intellectual Property
The content on our website, including text, graphics, logos, images, and software, is the property of Nubin Enterprise and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Nubin Enterprise shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our services or products.
9. Indemnification
You agree to indemnify and hold harmless Nubin Enterprise and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of our services or violation of these Terms.
10. Dispute Resolution
Any disputes arising from these Terms or your use of our services shall be governed by the laws of Bangladesh. You agree to attempt to resolve any disputes through good-faith negotiation before pursuing legal action.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.
12. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
13. Entire Agreement
These Terms constitute the entire agreement between you and Nubin Enterprise regarding the use of our services and supersede all prior agreements and understandings.
14. Contact Information
For questions about these Terms of Service, please contact us:
- Email: [email protected]
- WhatsApp: +880 1XXX-XXXXXX
- Address: Dhaka, Bangladesh